Last updated: 21 October 2026
This policy explains how Peter & Son Meat Deliveries Ltd (“Peter and Son”, “we”, “us”) collects and uses personal information when you visit this website, send us an enquiry, or buy from us. We are the data controller for this information under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Who we are and how to contact us
| Company name | Peter & Son Meat Deliveries Ltd |
|---|---|
| Trading as | Peter and Son Meat Deliveries |
| Registered in | England and Wales |
| Company number | 14727788 |
| Registered office | F04 1st Floor, Knightrider House, Knightrider Street, Maidstone, Kent, ME15 6LU |
| Trading address | Unit A2C, East Lee Road Trading Estate, Waltham Cross, Waltham Abbey EN9 1AS |
| Phone | 020 3370 2200 |
| Mobile | 07449 315 690 |
| info@peterandson.co.uk |
We are a small business and are not required to appoint a Data Protection Officer. For anything to do with your personal information, email info@peterandson.co.uk, call 020 3370 2200 or write to us at Unit A2C, East Lee Road Trading Estate, Waltham Cross, Waltham Abbey EN9 1AS.
The information we collect
- Enquiries. When you phone, email or message us on Instagram, we collect your name, business name, contact details and whatever you tell us about what you need.
- Customers. If you order from us we hold the contact details of the people we deal with at your business, delivery addresses and instructions, order history, and the invoicing and payment details needed to bill you.
- Website visits. Like most websites, our web host’s servers record technical information such as your IP address, browser type and the pages requested, to keep the site secure and working. We do not use analytics or advertising cookies. See our Cookie Policy.
Most of our customers are businesses, so the information we hold is usually work contact details. We do not knowingly collect information from children.
How we use it and our lawful basis
| What we do | Lawful basis |
|---|---|
| Reply to your enquiry and send you a price list or quote | Steps you asked us to take before entering a contract, and our legitimate interest in responding to people who contact us |
| Take, cut, deliver and invoice your orders, and deal with any queries or complaints | Performance of our contract with you or your business |
| Keep accounting, tax and food-safety traceability records | Legal obligation |
| Let existing customers know about new products, price changes or delivery changes | Legitimate interests. You can ask us to stop at any time. |
| Keep the website secure and working | Legitimate interests |
Where we rely on legitimate interests, we have weighed them against your rights and expectations. You do not have to give us your details, but if you don’t we can’t reply to your enquiry or supply you.
We do not sell your information, use it for advertising, or make decisions about you by automated means.
Who we share it with
We only share personal information where we need to, and only with:
- companies that provide services to us, such as our website host, email provider, accounting software and bank, who may only use it to provide those services;
- our accountants and other professional advisers;
- HMRC, local authority environmental health or trading standards officers, the Food Standards Agency, the police or other public bodies where the law requires it.
Some of our service providers may store information outside the UK. Where they do, we make sure it is protected by UK adequacy regulations or by safeguards approved under UK law, such as the International Data Transfer Agreement.
How long we keep it
- Enquiries that don’t lead to an order: up to 12 months after our last contact.
- Customer, order and invoice records: 6 years from the end of the financial year they relate to, which is what UK company and tax law requires.
- Website server logs: for as long as our web host keeps them, usually no more than a few months.
Keeping it secure
The website uses an encrypted (HTTPS) connection, the information we hold is kept in password-protected systems, and we limit access to the people who need it to do their job.
Your rights
You have the right to:
- ask for a copy of the personal information we hold about you;
- ask us to correct information that is wrong or incomplete;
- ask us to delete your information, or to restrict how we use it;
- object to us using your information on the basis of legitimate interests, including for updates about our products;
- ask us to transfer information you gave us to another organisation (data portability).
Some of these rights only apply in certain circumstances. To use any of them, contact us using the details above. There is normally no charge, and we will reply within one month.
Complaints
If you are unhappy with how we have handled your information, please tell us first so we can put it right. We will acknowledge your complaint within 30 days and let you know the outcome without undue delay.
You also have the right to complain to the Information Commissioner’s Office (ICO), the UK’s data protection regulator: ico.org.uk/make-a-complaint, telephone 0303 123 1113, or Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF.
Changes to this policy
We will update this page if the way we use personal information changes, and change the “last updated” date at the top.